Important: There will be a planned downtime on AGENT 360 on 16-17 Apr at 0500-1300 SGT and 1330-1430 SGT respectively.
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AIRLINE NEWS
SIA And Salesforce Collaborate On AI-Powered Customer Service Applications
Salesforce and SIA announced that they are incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, to deliver more consistent and personalised service to its customers.
SIA Group Launches Voluntary Carbon Offset Programme For All Customers
The Singapore Airlines (SIA) Group today launched a voluntary carbon offset programme, which will enable customers across its passenger and cargo airlines to offset their own carbon emissions via dedicated microsites.
Update on mask-wearing policy on Singapore Airlines flights
Singapore Airlines (SIA) has updated our policy on the use of face masks during flights, following the latest guidelines from the Singapore government. With effect from 29 August 2022, customers are not required to wear face masks on board flights,
